E-Red Hotel Alma Cosmo Bukit Mertajam, Bukit Mertajam ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

No.32, Lorong Seri Alma, Pusat Perniagaan Seri Alma, Jalan Alma, Bukit Mertajam, Malaysia

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

Max:

2 persons

10 m²

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Deluxe Room

Max:

3 persons

10 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Standard Queen Room

Max:

2 persons

10 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Center

Bukit Mertajam 2.9 mi

Airports

Penang International (PEN) 20.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception

Guest Parking

Electric kettle
Dryer

Services

Laundry

Dining

Restaurant

Room features

Air conditioning
In-room safe
Mini-bar
Sitting area
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV

Location

No.32, Lorong Seri Alma, Pusat Perniagaan Seri Alma, Jalan Alma, Bukit Mertajam, Malaysia

Map view

No.32, Lorong Seri Alma, Pusat Perniagaan Seri Alma, Jalan Alma, Bukit Mertajam, Malaysia

City landmarks

Church

St. Anne's Church

1.5 mi

Mosque

Surau As-Salam Tmn Sejahtera Bukit Mertajam

2600 ft

Surau Ar Rahman

2900 ft

Sri Maha Mariamman Devasthanam

3600 ft

Gerai Pasar Malam Jalan Rozhan

3700 ft

Mosque

Surau Al-Abrar Taman Sri Janggus

4500 ft

Masjid Jamek Alma Jaya

5200 ft

Mosque

Masjid Jamek Alma Jaya Bukit Mertajam

5200 ft

Kuil Muniswarar

1.0 mi

Market

pasar malam Jalan Damai

1.0 mi

Forest

Bukit Mertajam Recreational Forest

1.4 mi

Mall

AEON Mall Bukit Mertajam

1.2 mi

Pasar Malam Cangkat Damai

1.1 mi

TGV Cinemas

1.2 mi

Vangohh Eminent

1.3 mi

Mosque

Masjid Cherok To'kun

1.4 mi

Cherok Tokun

1.6 mi

Masjid Cherok Tokun Bawah

1.4 mi

Mosque

Masjid Jamek Cherok Tok Kun Bawah

1.4 mi

Nearby

Pasar Awam Taman Selamat

1800 ft

Market

Taman Selamat Morning Market

2000 ft

Restaurants

Kim Hee Restaurant

100 ft

Lorong Seri Alma

Woei Kee Seafood Restaurant

800 ft

2971

LIKE Steamboat Restaurant

2300 ft

Jalan Rozhan

Wine Not

3300 ft

Jalan Icon City 2A & 6

Ji De Chi Dessert House

3100 ft

No: 8

WaWu Houz ShellOut & TomYam

3500 ft

2548 Jalan Rozhan Alma

Kirtiga Meals Restaurant

3800 ft

No 25 Jalan Sentral Jaya Pusat Perniagaan Sentral Jaya

Reviews and Ratings

Feedback from previous guests about their experience.

Robert

United States of America, March 2025

5.2/10

My stay at E-Red Hotel Alma Cosmo had its ups and downs. The room was decent for the price, but there were definitely some maintenance issues that stood out. The service could be a lot friendlier, which added to the frustration of the check-in experience.

Rooms

6.0

The room looked luxurious at first and the bed was comfy, but it felt a bit cheap overall. Hot water pressure was inconsistent and the shower gel didn't smell great. I was also disappointed there wasn't an extra quilt for the additional bed I requested.

Service

5.0

The check-in process was a hassle due to a misunderstanding about pricing. The receptionist wasn't very polite and I felt like I had to negotiate just to check in, which was frustrating to say the least.

Location

7.0

The hotel's location is easy to find, especially with all the new buildings around Bukit Mertajam. It's nice to see the area develop, although it seems a bit busier than I remember.

Dining

5.0

I didn’t get a chance to try the dining options, but I heard they serve big salads which sounded interesting. I wish I had time to explore the food more.

Facilities

5.0

The facilities felt a bit lacking, especially with the minibar just for display. I was hoping for more amenities to enhance my stay.

Paul

United States of America, January 2025

5.4/10

My stay at E-Red Hotel Alma Cosmo was a blend of comfort and convenience. The spacious parking and neat lobby were inviting, though I encountered some maintenance issues in my room. The location is good for a quick meal, but the lack of breakfast or room service was a downside.

Rooms

7.0

The deluxe room was spacious and comfortable, but the air conditioning wasn't cold enough and the shower had inconsistent hot water. I appreciated the complimentary bottled water, though there were some cleanliness issues.

Service

5.0

The reception staff could be more polite, as I encountered some confusion regarding my room keys. Having only one staff member present made check-in a bit frustrating.

Location

7.0

The hotel is conveniently located in the Alma area, with some eateries and shops within walking distance. However, options nearby were somewhat limited.

Dining

5.0

There are limited dining options within walking distance, which was a disappointment. I had hoped for more variety.

Facilities

6.0

Free parking and good Wi-Fi were nice perks, but the lack of laundry services made it less convenient for longer stays.

Paula

United States of America, December 2024

5.6/10

I had a great stay at E-Red Hotel Alma Cosmo. The place felt very clean and modern, and I appreciated the cozy vibe. However, I did face some issues with parking during a busy event and the water pressure in the shower was a bit low in the morning.

Rooms

7.0

The superior room I stayed in was quite spacious and comfortable. I liked that it came with complete toiletries and an LCD TV. The bed was a little hard, but overall it provided a good night’s sleep.

Service

8.0

The front desk staff were friendly and helpful. They answered my queries promptly, although I did wish they had been clearer about extra bed blankets.

Location

8.0

The hotel is conveniently located near eateries, making it easy to grab meals. I also appreciated the quietness of my room.

Dining

6.0

There didn't seem to be any dining options within the hotel itself, but the nearby restaurants made up for it.

Facilities

7.0

The common areas were well-decorated and inviting. I was glad to see free WiFi, though the laundry facilities were missing.

Gerald

United States of America, December 2024

7.4/10

I had a pleasant stay at E-Red Hotel Alma Cosmo. the rooms were clean and comfortable, but the lack of a window in the standard room was a bit cramped for my taste. The staff was friendly, though they seemed a bit inexperienced at times. Overall, it was a nice place to rest while exploring Bukit Mertajam.

Rooms

7.0

I stayed in a superior room which was quite spacious and clean. however, the standard room I saw without a window felt narrow. Overall, the beds were comfy and the amenities were adequate.

Service

6.0

While the front desk staff were friendly and helpful, they could use some more training. I had a slight misunderstanding regarding the minibar charges which could be addressed.

Location

8.0

The hotel's location is quite convenient with many eateries nearby. although it is a bit far from Penang island, it made exploring Bukit Mertajam easy.

Dining

7.0

I appreciated the nearby options for dining. there were various eateries ranging from kopitiam to local restaurants, making it easy to find food.

Facilities

6.0

The hotel was well-maintained, and I enjoyed the lounging area on each floor. though I would suggest providing blankets for extra beds, as the towels were insufficient.

Steve

United States of America, December 2024

7.0/10

My stay at E-Red Hotel Alma Cosmo was quite mixed. The hotel is modern, clean, and cozy, but I faced some issues with the service and facilities. Overall, it felt like a decent budget option with potential, yet improvements are needed in management.

Rooms

7.0

I initially stayed in a standard room without windows, which felt quite narrow. Fortunately, I upgraded to a more spacious room with a window for a small extra fee. The room was well-equipped with toiletries, a good hot shower, and a coffee/tea maker.

Service

5.0

While some staff were friendly, the front desk service could use professional training. I found the receptionists a bit confused, and I was disappointed that I wasn't allowed to get a second room key due to hotel policy.

Location

8.0

The hotel is conveniently located near many shoplots, including eateries and massage shops, perfect for exploring Bukit Mertajam. However, it is a bit far from Penang Island.

Dining

6.0

The hotel is close to various dining options, including local kopitiams and restaurants. However, I didn't dine in the hotel itself, so I can't speak to the food quality offered there.

Facilities

6.0

The hotel has decent facilities, such as free WiFi and an LCD TV. However, I experienced low water pressure in the shower, and one of the items in my room, the minibar, was not functional.